Terms & Conditions

Effective Date: 24-Nov-2025
Website: https://califol.com/

1. Introduction

  • Welcome to Califol. These Terms & Conditions (“Terms”) form a binding agreement between you and Califol regarding your use of our website and purchase of products.
  • By accessing our website or purchasing from us, you accept and agree to these Terms.

2. Definitions

  • “Califol”, “we”, “us”, “our” – Califol online store
  • “Customer”, “you”, “your” – A user or purchaser
  • “Website” – califol.com

3. Eligibility

  • You must be at least 18 years old to make a purchase. By ordering, you confirm the details you provide are accurate.

4. Products & Descriptions

  • We strive to provide accurate descriptions and images. However:
  • Colours may appear slightly different due to display screens.
  • Product availability may change.
  • We reserve the right to modify or discontinue products.

5. Prices & Payment

  • All prices are displayed clearly on our website.
  • Payments must be made using approved secure payment gateways.
  • You authorise us to charge your payment method at checkout.
  • We may update pricing, but changes will not affect orders already placed.

6. Order Process

  • When you place an order, you will receive an email confirming receipt. We accept your order only when the product is dispatched.
  • Califol reserves the right to refuse or cancel orders for reasons including:
  • Payment issues
  • Stock unavailability
  • Suspected fraud

7. Shipping & Delivery

  • Delivery estimates are provided during checkout.
  • Delays may occur due to logistics or external factors.
  • You must provide correct delivery information.
  • Risk transfers to the customer upon delivery.

8. Refunds & Returns

  • We accept returns under the following conditions:
  • The item is defective, wrong, or damaged.
  • A return request is filed within the allowed time frame.
  • The product is unused and in original packaging.
  • Refunds are issued back to the original payment method after inspection.

9. User Accounts

  • If you create an account on Califol, you are responsible for safeguarding your login details. If you notice any suspicious activity, notify us immediately.

10. Forbidden Activities

  • Users may not:
  • Use the website illegally or fraudulently.
  • Copy or steal website content, images or code.
  • Attempt to hack or disrupt our systems.
  • Post false or misleading information.

11. Intellectual Property Rights

  • All logos, product images, text, graphics, and website content belong exclusively to Califol. You may not reproduce them without permission.

12. Limitation of Liability

  • To the fullest extent permitted by law:
  • Califol is not liable for indirect or consequential loss.
  • Our maximum liability for any claim is limited to the total order value. 

13. Indemnification

  • You agree to indemnify us against any claims, losses, or damages arising from your misuse of the website or violation of these Terms.

14. Third-Party Platforms

  • Califol may include links to external sites for user convenience. We are not responsible for the content or privacy practices of third-party providers.

15. Domestic & International Use

  • Product availability, shipping options, and taxes may vary by location. Some services may not be available in all regions.

16. Governing Law

  • These Terms are governed by UK law. Any disputes will be handled exclusively by courts in the United Kingdom.

17. Amendments

  • We may revise these Terms at any time. Changes will be posted on this page and become effective immediately

18. Contact Information

  • For any questions about these Terms & Conditions:
    Email: support@califol.com
    Phone: +44 7778 960383
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